Question 1

Do I need to already speak some of the language to start?

Accepted Answer

No. Your first conversation is matched to your actual level. Your Host will meet you there.

Question 2

What if I don't like my Host?

Accepted Answer

Tell us why so we can improve, and feel free to browse the marketplace and find someone who's a better fit. No awkwardness, no penalty.

Question 3

Do I keep the same Host every time?

Accepted Answer

It's up to you. Rebook the same Host to build continuity, or browse and try someone new. Both work well here.

Question 4

How much does it cost?

Accepted Answer

Each Host sets their own rate, shown up front before you book. There's no Schmoozly fee added on top.

Question 5

Can I cancel?

Accepted Answer

Yes. Cancel 24 hours or more before your session and the full amount comes back as account credit. There's no rescheduling yet, so cancel and book a new time with your credit. See our full cancellation policy for the details.

Question 6

What happens if my Host doesn't show up?

Accepted Answer

You're covered: the full amount comes back as account credit you can use with any Host.

Question 7

Do I need to download anything for video calls?

Accepted Answer

No. Sessions run in your browser: phone, tablet, or laptop.

Question 8

Is this just for one language?

Accepted Answer

We're starting with Hebrew and English. Schmoozly is built so it can grow into other languages down the line, but that's not something we're promising a timeline on yet.

Question 9

Is this a classroom or a curriculum?

Accepted Answer

Neither. There's no syllabus to follow. Bring whatever topics you want to talk about, or work on whatever you need. Prefer not to lead? Just tell your Host how you want the conversation guided.

Questions, answered