For Schmoozers
- 24 hours or more before your session:Cancel and get the full amount back as Schmoozly account credit, ready to use with any Host.
- Less than 24 hours before, or if you don't show:The full session cost applies, and your Host is still paid for the time they kept for you.
- If your Host cancels or doesn't show:You get the full amount back as account credit, whenever it happens.
- Need a different time?There's no rescheduling yet. Cancel, then book a new time with your credit.
Credit goes to your Schmoozly account, not back to your card, and is used automatically at your next checkout. Once a session has started it can't be cancelled. Questions about a charge? Email us at hello@schmoozly.com.
For Hosts
- You can cancel a booked session:Any time before it starts. Your Schmoozer always gets the full amount back as account credit.
- If your Schmoozer cancels late or doesn't show:You're still paid for the session.
- Repeated cancellations or no-shows:We review them with you, and they may affect your standing.